Privacy Policy

When you send an enquiry, we may collect your full name, email address, phone number, company or organization, subject, and message. We may also receive technical information such as your IP address, browser type, and request time through normal hosting and security logs.

The private admin area stores administrator account details, published post content, site settings, and session records in the website database. Some local editing preferences and browser-only project or image controls may also use local storage on the administrator's browser.

We use information to:

• respond to enquiries and requests for information;
• understand and follow up on potential business relationships;
• operate, secure, and improve this website;
• maintain website administration and content; and
• meet applicable legal, regulatory, or contractual obligations.

We do not sell personal information or use contact-form details for unrelated marketing without an appropriate legal basis or your permission.

Contact-form messages are sent through our email service provider to info@firstdestltd.com so that we can review and respond to them. Service providers may process information only as needed to provide their services to us.

Website hosting providers may process technical request data to deliver and protect the site. We do not currently use advertising cookies or an analytics platform on this website.

The public website does not intentionally use tracking cookies or an analytics platform. The consent banner stores one local browser preference so it does not appear again after acceptance. Clearing browser storage removes that preference and any locally saved admin editing data.

Third-party content, such as externally hosted images, may make a request to that provider when loaded. Those providers may process technical information under their own privacy policies.

We keep enquiry information only for as long as reasonably necessary to handle the request, maintain a business relationship, resolve disputes, and meet legal or accounting requirements. Local admin data remains in the browser until it is deleted or the browser storage is cleared.

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure. Do not send passwords, payment-card details, or other highly sensitive information through the contact form.

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restrictions on the use of your personal information. You may also object to certain processing or ask us to provide information in a portable format where applicable.

To make a privacy request or ask a question about this policy, contact us using the details below. We may need to verify your identity before completing a request.

We may update this policy when our website, services, or legal obligations change. The revised version will be posted on this page with a new update date.